Settling-In Service

Let us help you get started on the right foot!

Perfect flat to rent in London. But our service doesn’t end there!

A great part of our success rests on the fact that we listen to our clients and what they really need when facing the challenges of moving to London.

The first, of course, is finding a great home, apartment or flat to rent in London that ticks all the boxes and is in the right area. (We think we’re pretty good at that, what with our 100% placement of clients.)

But we’ve also found that for many of our clients, it’s after the move that leaves them feeling most vulnerable and overwhelmed.

Major concerns after Moving Day

  • Unfamiliar with UK processes
  • No trusted relationships with service providers
  • Unresponsive landlords and managing agents
  • No time to wait for installation providers
  • Who to call with a property query
  • How to choose the best services in your area

Don't worry - We're Here For You!

Newcomers to London have all sorts of questions, from simple things like UK appliances and electricity, or picking a romantic restaurant for an anniversary dinner, to more important matters like finding the best doctors.

With London Relocation’s Settling-In Service, we can smooth your transition to your new life in London. It doesn’t matter if you were placed two days ago or two months ago – we’re always here to answer your questions, meet the cable guy, change your American plugs to British ones, arrange for a babysitter or help you set up your utilities.

After You Move In, We Help With

  • Bank account
  • Utilities: gas, electricity, water, Internet/wifi
  • Council tax
  • Supervising contractors
  • Deliveries
  • Give advice and knowledge on London locale
  • Helpline
  • Assistance with landlords
  • Key Tag Service (if you lose ’em)
  • Education on UK appliances

Some of the areas where we can help

Utilities Setup
Meeting Contractors
Landlords
Phone Support
Moving Out

Utilities can be set up once you have secured your property. We will provide you with a list of suppliers, and then it’s simply a case of setting up accounts, which can be done very easily online. Remember, we are here to help if you need us! All utilities will be “live” when you move in–aside from cable and internet, which you will need to either install or activate. Getting set up and settled is a big part of a successful relocation to London. Again, we can help you do this!

You’re busy settling into your new job and new life, so we’ll meet any contractors on your behalf – cable, Internet, furnishings, lighting or anyone you’re trying to schedule.

We can help you deal with landlords/property managers for any required work for the first 6 weeks of your tenancy.

Need to pick our brains about where to go, what to do and how to get it done? For anything you need to know about London, you can feel free to call us at any time.

We provide a full check-out service for our clients, including key returns, holding deposit payments and negotiation with property managers or landlords.

Customer Reviews

Isabelle McCormick
Isabelle McCormick
2024-03-01
London Relocation was wonderful during the stressful time of navigating the London housing market, especially, Corrina and Sascha. They listened to all concerns and answered every question no matter how big or small and helped to find a flat that was perfect. Not only did they help through the renting process but they both went out of their way to help sort out bills, council tax, etc. Without them moving to London would have felt impossible.
Khairil Musa
Khairil Musa
2023-09-28
LR was incredibly helpful in finding me a flat within tight constraints and I was able to move in 2 weeks after arriving to London which I didn’t think would be possible. The entire team: Corrina, Mel and Sascha have been so wonderful to work with and looked after me from the very start and made this the least stressful move that I’ve ever experienced. Highly recommend their service!
K T
K T
2023-09-16
I can not say enough about my GREAT experience with London relocation. They made the move from NY to London super smooth. The thorough intake call, the very thoughtful and substantive viewing day, and overall securing of a flat process could not have been smoother! So lucky to have had Corrina and Sascha helping me. Mel, the agent on the viewing day was AMAZING. She was fun, energetic, and made the whole experience feel good. She negotiated expertly on my behalf. Can’t say enough good things all around. If you are relocating to London, USE THEM. Don’t attempt to do it alone. Thank you all so much!
Lindsay Le Grand
Lindsay Le Grand
2023-08-24
Corrina and Sascha were incredibly helpful finding my family and I our new home in London. My husband received a promotion that lead us to relocating from Atlanta to London in a little over two months, which with a job, a home, and a dog to organise prior to moving, finding a new place to live was a huge stressor. After my first consult call with Corrina I felt completely at ease that they'd be able to find us the perfect place to live, even with the added "pets allowed" requirement. We opted for a fully remote search, and it was nerve-racking not being able to see the properties in person, however Sascha and Corrina answered every little question we had throughout the process. We've been in our new flat for a few weeks now and couldn't be happier. It checks all the boxes, and our dog loves it too!
Karyn Peterson
Karyn Peterson
2023-08-05
Couldn’t have done it without the help of the team at London Relocation. We were able to secure a flat for our daughter within a day and pain free! A big thanks to the whole team.
Kidist Adamu
Kidist Adamu
2023-07-29
Even though the services were out of my budget, the customer service was beyond great. After submitting the form, I received a prompt call within a few minutes. The agent I spoke to, Shanti, was so incredibly helpful and gave me a lot of advice to navigate the housing market as an international student.
Meg Davis
Meg Davis
2023-07-07
I moved to London to start a new university job with zero time for flat hunting. I really appreciated how LR took that and related tasks on. The London rental market is nuts and it helped to have these knowledgeable & responsive champions in my corner. Toasting them from my new balcony!
Kim Queue
Kim Queue
2023-06-27
Mel/Sascha/Team were all very professional and efficient in finding me a place to live with my fur baby! They really put me at ease and gave real honest opinions on each of the places I've seen. Very glad to have used them coming from NYC!
Kristin Lee
Kristin Lee
2023-06-26
Wrapping up our time with the London Relocation team and it could not have been a better experience. From the get go, Sascha was super responsive to our initial inquiry, detailed, thorough and kind on our prelim and follow up calls, and on the viewing day Mel was amazing as well and such a great advocate for us when visiting the different units. We managed to secure the flat of our dreams and thanks to the help of the entire team who managed the go between with the leasing agent, the multi step process to rent was super smooth and clear. Never having rented in the UK before, my husband and I are certain that if left to our own devices, this would have been a challenging and painful experience and we're both so glad to have had the guidance from the entire London Relocation team the entire way through. We cannot recommend them enough to anyone and everyone, especially if you're new to renting in the UK.

— Our Customers —

Our Blogs

Let Us Help You Get Settled in!